
WHO WE ARE?


History
ICS’s core business consists in the design of a portfolio of services built to organize, optimize and leverage the flow of efficiency and innovation, aligned with the strategic goals of our clients business areas, through articulated work conceived to empower the most important resource for any company: its clients, partners and staff. With an extensive experience in specialized team management, ICS provides a set of external services to companies, optimizing practices and adding value, so that they can focus on their main assets.

Mission
ICS is a consulting/communication agency carrying the mission of optimizing practices in multi-sector companies, combining a vast specialized experience, critical thinking with deep commitment. Our multitask team blends strategic thinking and creative approaches in order to produce a tailored and compelling outcome, and amplify our clients strenghts by walking side-by-side. With a myriad of available services, we design 360º solutions, always in a straight collaboration with our clients through every step of the process. We have clients from all over the World, combining our wider, international experience with deep micro-scale knowledge, to effectively respond to our clients demands.

WHAT DO WE DO?

Costummer Support
Services that enable our clients to optimize the implementation of their operational strategies, providing new insights, skills and practices of excellence: analysis, personalized information and consulting, strategic partnerships, sales and reservations, guidance services, sales, costumer care,complaint management, flight management and staff training.

Marketing and Comunication
Services that (re)define our client’s brand identity, through a dialectical process of brand-thinking, analyzing and exploring future possibilities and compelling value propositions: social network management, content design, PPC strategies, naming, brand strategy, advertising, press relations, media consulting, graphic design, web mastering, video contents and e-commerce.

Events
Customer Relationship Management services that aim to stimulate an efficient proximity and proactive interaction between our clients and their customers, partners and suppliers: design, production and organization of company events and brand experience strategies, alongside with its specific image and interface design, according to the defined positioning.
OUR CLIENTS


RECRUTING

AGENTS POLYVALENTS (M/F) POUR LA CENTRALE DE RESERVATIONS DE COMPAGNIE AÉRIENNE FRANÇAISE, A LISBONNE
NEWS

808 500 997
21 351 3260

GERAL@ICS-SUPPORT.PT

21 351 3263
21 351 3266

Monday to Friday from 07:00 to 19:00
Saturday from 08:00 to 19:00

Alameda dos Oceanos
Edifício SMART
Lote 1.06.1.1A fracção E
1990-207 LISBOA